Equality and diversity

Our com­mit­ment to equal­ity and diver­sity runs through all our work, from help­ing our cus­tomers with their jour­neys, to design­ing roads, to pro­vid­ing travel infor­ma­tion. Through our promise to seek and act on feed­back from our cus­tomers, we aim to engage with peo­ple from all back­grounds and to ensure that our ser­vices both meet our cus­tomers’ expec­ta­tions and are improved to ensure that they enable every­one to have safe and reli­able journeys.

To enable us to deliver fair and inclu­sive ser­vices, we want to recruit the best peo­ple for the job regard­less of their back­ground, eth­nic­ity, accent, sex or other indi­vid­ual char­ac­ter­is­tics. This means actively work­ing to attract peo­ple from tal­ent pools across dif­fer­ent com­mu­ni­ties and to make sure that all our staff have equal oppor­tu­nity to develop to their potential.