Equality and diversity

Our com­mit­ment to equal­ity and diver­sity runs through all our work, from help­ing our cus­tomers with their jour­neys, to design­ing roads, to pro­vid­ing travel infor­ma­tion. Through our promise to seek and act on feed­back from our cus­tomers, we aim to engage with peo­ple from all back­grounds and to ensure that our ser­vices both meet our cus­tomers’ expec­ta­tions and are improved to ensure that they enable every­one to have safe and reli­able journeys.

To enable us to deliver fair and inclu­sive ser­vices, we want to recruit the best peo­ple for the job regard­less of their back­ground, eth­nic­ity, accent, sex or other indi­vid­ual char­ac­ter­is­tics. This means actively work­ing to attract peo­ple from tal­ent pools across dif­fer­ent com­mu­ni­ties and to make sure that all our staff have equal oppor­tu­nity to develop to their potential.

Equality and diversity on our networkTo help you to improve your own safety on the roads, we have pub­lished a range of guid­ance for dif­fer­ent groups of roadusers.
Diversity in our workplaceInfor­ma­tion about diver­sity in the work­place at the High­ways Agency.
Equality and diversity - Fulfilling our equality dutiesBy embed­ding equal­ity con­sid­er­a­tions into the heart of our busi­ness we will con­tribute to the cre­ation of a fairer and more sus­tain­able society.
Accessibility of the networkWe are fully com­mit­ted to improv­ing acces­si­bil­ity for dis­abled peo­ple who need and want to use the strate­gic road network.
Equality in Decision MakingEqual­ity analy­sis on key areas of our business.
Equal opportunities monitoringWe mon­i­tor the out­comes of key employ­ment prac­tices and then use this infor­ma­tion to inform future equal oppor­tu­ni­ties practice.