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A Review of the Management and maintenance arrangements for motorways and trunk roads in England
Foreword
England's trunk roads and motorways are an important national asset. Efficient and effective management and maintenance of these strategic highways is critical in terms of providing a service for the road user, supporting the national economy and in delivering value for money for the taxpayer.
The Highways Agency is committed to improving its road procurement and contracting policies and is continually improving the quality of service to the road user. It has also been the catalyst for significant change in the highway maintenance industry, with the introduction of competition in the procurement of management and services. The proposals contained within this consultation document aim to take this process further by building on the strengths of the current procurement strategy and making full use of the emerging highway management culture within the industry.
However, this process of evolution will neither be slow, nor be limited in its vision. We seek a strategy to foster an environment of trust and accountability in which service providers are motivated to innovate, to deliver excellence in their service to the road user, and to receive fair reward. I believe that industry is both able and eager to take up the challenge to partner with us and help us forge this new environment. I look forward to receiving your views and ideas in response to this consultation document and to working with you in the development of the new procurement strategy and the contracts themselves.
Peter Nutt
Chief Executive
December 1999
