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A2 - The Agency's eight key objectives

Annex 2

The Agency's eight key objectives

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Key Objectives Chapter
To give priority to themaintenance of trunk roads and bridges with the broad objective of minimising whole life costs 3. Effective Maintenance
To develop the Agency's role as a network operator by implementing traffic management, network communications and other measures aimed at making best use of the existing infrastruature and facilitating integration with other transport modes All chapters
To take action to reduce congestion and increase the reliability of journey times 3. Effective Maintenance
4. Easing Congestion
6. Better Information
To carry out the Government's targeted programme of investment in trunk road improvements 4. Easing Congestion
To minimise the impact of the trunk road network on both the natural and built environment 4. Easing Congestion
7. Environment
To improve safety for all road users and contribute to the Government's new safety strategy and targets for 2010 5. Safety
To work in partnership with road users, transport providers and operators, local authorities and others affected by its operations, to promote choice and information for travellers, monitoring and publishing information about the performance and reliability of the network 2. Customer Focus
6. better Information
8. Modernising the Highways Agency
To be a good employer, managing the Agency's business efficiently and effectively, seeking continuous improvement