Latest
Home » About Us » Equality and Diversity
Contact us

by phone or email

Register for
email alerts

On information that's important to you

Feature

Better information for your journey

The National Traffic Control Centre collects real-time information on road conditions.

Quick Links

See when traffic will be lightest

Our traffic forecaster can help get you there quicker

Equality and Diversity

Our commitment to equality and diversity runs through all our work from helping our customers with their journeys to designing roads to providing travel information. Through our promise to seek and act on feedback from our customers, we aim to engage with people from all backgrounds and to ensure that our services both meet our customers expectations and are improved to ensure that they enable everyone to have safe and reliable journeys.

To enable us to deliver fair and inclusive services, we want to recruit the best people for the job regardless of their background, ethnicity, accent, sex or other individual characteristics. This means actively working to attract people from talent pools across different communities and to make sure that all our staff have equal opportunity to develop to their potential.

Top Features

question mark

We want to produce a driver information programme for our disabled customers. To produce the best possible guidance, we'd like to ask you various questions about driving and the problems you may face on the roads. Please take a few minutes to fill in our questionnaire.

Horses crossing a bridge

We are committed to delivering services that all our customers can access and that take account of diverse needs.

HA Staff

We know that our staff are key to delivering appropriate services. We aim to attract, retain and develop people with the right skills and knowledge from all sections of the communities we serve.

HA logo on a vehicle

Our disability, race and gender action plans outline the work we are doing to promote equality and to ensure that our policies and practice are intolerant of discrimination and deliver equal outcomes for our customers and staff regardless of race, disability, gender (including gender identity), sexual orientation and religion or belief.

HA staff talking to disabled person

Over six million people in Britain are disabled and nearly three-quarters of these have difficulty walking. Also, around two-thirds of disabled people are elderly, and in the next 40 years the population aged over 65 will expand by 40%.