Highways Agency

Appendix 1

The Agency's structure

The Highways Agency employs around 1,700 staff and is managed by a board comprising the Chief Executive and seven Executive Directors, each responsible for the following eight business areas.

Corporate Directorate (CD)

Responsible for strategic planning, managing organisational change, acting as a customer champion, provision of information, internal and external communications (including the HA Information Line), policy on Public Private Partnerships and international liaison. It is also responsible for the day to day running of the Chief Executive's office.

Network Strategy (NS)

The focal point in the Agency for developing a forward looking strategy for the network and defining the required outcomes for it. It is responsible for liasing with DfT and Ministers on network strategy issues and liasing with key regional stakeholders (Government Offices/Regional Planning Bodies and Regional Development Agencies) contributing to the plan-led system. It also acts as a high level client for the Trunk Road Network within the Agency.

Operations Directorate (OD)

OD is our delivery arm and provides frontline customer service on the strategic road network. It manages the maintenance, improvement and operation of our road network, including our land holdings. OD develops and implements programmes to deliver the outcomes anticipated by the strategy for the network and exercises control on development proposals which could affect the network.

Procurement Directorate

Responsible for developing our procurement strategies to deliver best value. It identifies the best suppliers to meet our needs and maintains supplier performance records. Regional procurement teams provide a procurement service in support of Project Sponsors and their teams.

Safety Standards and Research (SSR)

Responsible for maintaining a best practice approach to trunk road management, operation and design. Manages our research and development strategy, commissions research into innovative techniques and works with partners to pool knowledge and best practice, and develops internationally recognised standards.

Finance Services (FS)

Responsible for business and financial control, complying with the Government's requirements for resource accounting and budgeting, and for ensuring propriety and value for money in our work. FS also provides our computing systems.

Human Resource Services (HRS)

Responsible for recruitment and retention of a motivated, skilled, workforce, providing an efficient, effective service to its customers. It is also responsible for managing our estate and office services to meet our business needs.

Audit Inspection and Consultancy Division (AICD)

Reporting directly to the Chief Executive, this division is responsible for ensuring the effectiveness of risk management arrangements across the Agency. The division also evaluates and reports on our internal control system and provides an internal consultancy service.