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Data Protection Act

Data Protection Act 1998

The Highways Act is bound by the principles of the Data Protection Act 1998. Our policy is that personal information about you will:

  • Not be used for any purpose other than that specified on collection;
  • Be held in a secure manner;
  • Be maintained accurately and be up-to-date;
  • Only be accessible to those in the Agency with the need to see and process it (or similar); and
  • Be destroyed when that purpose is complete.

A copy of our Information Charter, which details how we handle your personal data is available to download below:

In April 2011 the Information Commissioner's Office undertook a consensual audit of the Highways Agency's practices relating to the processing of personal data. A copy of the full report can be obtained below

The Highways Agency sometimes share information with the police. A copy of the Memorandum of Understanding that governs this exchange of information can be accessed below:

Requesting information

Any individual may request copies of any personal records the Agency holds about them. The Agency will respond within 40 days.

Requests for information must be in writing only. Write to:

Data Protection Officer
Piccadilly Gate,
Store Street,
Manchester
M1 2WD

or e-mail the Data Protection Officer.