Tackling congestion by influencing travel behaviour
We aim to tackle congestion by providing access to information that enables people to make smarter travel choices.
Driver location signs help drivers when reporting incidents
When reporting a problem, use the driver location signs to help the emergency services and Highways Agency find you quickly.
Traffic news on your desktop
Helpful ways to access the latest traffic information when you need it.
Privacy Statement
Respecting your privacy
Unless otherwise stated, the Highways Agency web site does not automatically store or capture personal information.
On occasions where personal information is requested, users will be informed about how their personal details will be used and how long this information will be retained for. In all cases, unless clearly stated otherwise, personal information will not be used for any other purpose.
The system will record your e-mail address and other information only if volunteered to us by you. This shall be treated as proprietary and confidential. It may be used for internal review or to notify you about updates to the Highways Agency web site.
We do not use cookies, and we will not collect any information about you except as outlined above.
This privacy statement only covers the Highways Agency web site at http://www.highways.gov.uk. Links within this site to other web sites are not covered by this statement.
If you want to know whether any information is held about you, please see our policy under the Data Protection Act 1998.
Truckstop Guide Survey
The Highways Agency is operating this electronic survey through Headland multimedia. The information you provide will be kept in a secure environment only accessible by the Highways Agency and Headland Multimedia.
The information you submit will be used to aid our understanding of how the online and hardcopy of the Truckstop guides will be used. Personal details are collected only to ensure entries are not duplicated and in order to contact the prize winner. All personal details will be deleted at the end of the survey analysis period.
Your personal information will not be shared with any other individuals or organisations.



