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How it affects England's motorways and trunk roads

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Inclusion Matters - Evidence that shapes our equality and diversity priorities

As part of the Agency's Public Sector Equality Duty we have created a new page on our website to explain how we give due regard to the duty and use relevant information to inform our equality decisions.

Highways Agency team successfully demolishes Catthorpe Viaduct

Contractors worked solidly for 36 hours from midnight on Friday 6 January to demolish the old 3,500 tonne Catthorpe Viaduct which until mid-December had carried M6 southbound traffic over the M1.

Contact Us

Our Information Line team are on hand to help

For all queries, complaints, feedback and fault reporting regarding the Highways Agency's network:

For any urgent road safety issues please call us as emails can not always be dealt with upon receipt.

  • Email us at ha_info@highways.gsi.gov.uk
  • Or call 0300 123 5000
    • Available 24/7
    • Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone
    • Calls may be recorded or monitored
    • Do not use a mobile phone whilst driving
    • You can also contact us via Typetalk

Traffic enquiries

For real time traffic information (covering the Highways Agency's network only):

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