Feature
Tackling congestion by influencing travel behaviour
We aim to tackle congestion by providing access to information that enables people to make smarter travel choices.
Quick Links
Driver location signs help drivers when reporting incidents
When reporting a problem, use the driver location signs to help the emergency services and Highways Agency find you quickly.
Traffic news on your desktop
Helpful ways to access the latest traffic information when you need it.
Disconnected Pages
Contact Us
For all queries, complaints, feedback and fault reporting regarding the Highways Agency's network:
- Email us at ha_info@highways.gsi.gov.uk
- Or call 08457 50 40 30 or 0121 335 8300.
- Please note the '08457' number is non-geographical
- Available 24/7
- Calls to 08457 numbers cost no more than 3p/min from BT residential landlines. Charges from other networks may vary.
- Calls to 08457 numbers from mobiles are usually charged at your standard rate, but please check with your provider.
- Do not use a mobile phone whilst driving.
- You can also contact us via Typetalk
Traffic enquiries
For real time traffic information (covering the Highways Agency's network only):
- Go to Traffic Information
- Or call 08700 660 115 - available 24/7.
- Calls cost no more than 8p/min from BT residential landlines. Charges from other networks may vary.
- Calls from mobiles usually cost more.
- Do not use a mobile phone whilst driving.
Office Locations
Find our office locations and relevant switchboard numbers.
