Tackling congestion by influencing travel behaviour
We aim to tackle congestion by providing access to information that enables people to make smarter travel choices.
Making Britain's Roads Safer
This consultation is seeking views on the vision, targets and measures for improving road safety in Britain beyond 2010. It will influence the final shape of the Department for Transport’s next road safety strategy. So join the debate!
Respect Our Road Workers
With their safety in mind a new DVD highlights why drivers need to have respect for road workers.
Traffic news on your desktop
Helpful ways to access the latest traffic information when you need it.
Contact Us
For all queries, complaints, feedback and fault reporting regarding the Highways Agency's network:
- Email us at ha_info@highways.gsi.gov.uk
- Or call 08457 50 40 30 or 0121 335 8300.
- Please note the '08457' number is non-geographical
- Available 24/7
- Calls from landlines to 08457 and 08700 numbers can cost up to 8p per minute but are free from some landline providers; mobiles usually cost more. Please check costs with your service provider.
- Do not use a mobile phone whilst driving.
- You can also contact us via Typetalk
Traffic enquiries
For real time traffic information (covering the Highways Agency's network only):
- Go to Traffic Information
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Or call 08700 660 115 - available 24/7.
- Calls from landlines to 08457 and 08700 numbers can cost up to 8p per minute but are free from some landline providers; mobiles usually cost more. Please check costs with your service provider.
- Do not use a mobile phone whilst driving.
Office Locations
Find our office locations and relevant switchboard numbers.




