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Overview
The Highways Agency has a new role as the network operator for motorways and other trunk roads in England. On top of our traditional role of building and maintaining England's trunk roads, we now have a remit to actively influence and control how our roads are used so as to provide the best possible service to all users. We are no longer just a maintainer and builder of roads.
Our new role requires us to maintain, operate and improve our network. We work in partnership with other organisations, both in the public and the private sector, to help us deliver a better service to our customers.
We are preparing a series of Strategic Plans to explain our new role and what we will be doing in the next five to ten years to promote the Government's policies for sustainable development and help us deliver integrated transport solutions.
The first plan, on the Environment, was published in November 1999. The second, the Safety plan, was published in March 2000; others will follow during the year.
Actions and objectives set out in these Plans will be taken forward as we develop strategies for individual routes - Route Management Strategies - in consultation with users and others affected.
