Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions.
The Project Control Framework
On 1st April 2008 we launched the Project Control Framework. The Framework sets out how we, together with the Department for Transport, manage and deliver major improvement projects.
Free Traffic Information Seminars
Helping your business get its customers, drivers and goods where they should be, on time and stress-free.
Capability Assessment Toolkit 3
Introducing new and challenging indicators in the area of corporate social responsibility.
Efficiency Gains from Collaborative Roads Procurement
Delivering efficiency and best value is central
Managing Agents Contract (MAC) - MCDs
The Model Contract Documents (MCDs) are available for download below in PDF format.
Please note that these are Model Documents and are provided to suppliers as a guide only. Specific contract documentation may differ from these models and will be issued by the Procurement Officer at the tender stage.
This link will provide access to the Highways Agency's new Routine and Winter Service Code (RWSC) and Network Management Manual (NMM). These two new documents are produced primarily for our Service Providers to replace the dated Trunk Road Maintenance Manual.
The RWSC is a performance specification defining the level of service to be achieved by Service Providers. Guidance, advice and some mandatory instruction on ways to deliver those requirements are included in the NMM. With all Area Management Memos and Network Security Notes included together with cross references to Interim Advice Notes, the NMM brings together existing policy.
Conditions of Contract (281 KB PDF)
Contract Data (Part 1 & Part 2) (54KB PDF)
Instructions for Tenderers (142 KB PDF)
Network Information (221 KB PDF)
Service Information (115KB PDF)
Annex 19 - Reports (97 KB PDF)


