Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions.
The Project Control Framework
On 1st April 2008 we launched the Project Control Framework. The Framework sets out how we, together with the Department for Transport, manage and deliver major improvement projects.
Free Traffic Information Seminars
Helping your business get its customers, drivers and goods where they should be, on time and stress-free.
Capability Assessment Toolkit 3
Introducing new and challenging indicators in the area of corporate social responsibility.
Efficiency Gains from Collaborative Roads Procurement
Delivering efficiency and best value is central
Appendix II glossary of terms
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
A
ad hocby chance, on occasion, unplanned
Agency (the)
the Highways Agency
assets
buildings, equipment, materials, technology, whether leased or owned
attendant behaviours
what people do to demonstrate the values they live by
B
benchmarking
comparing our performance with leaders in the field, using external performance information to measure our performance
C
competencies
the mix of people's skills, knowledge and behaviour and how they apply these to the job they do
comprehensive
complete and inclusive
contractor
the supplier who is contracted to build the scheme
culture
the total range of behaviours, ethics and values that are transmitted, practiced and reinforced by members of the organisation
D
designer
the supplier who, working with a contractor, is responsible for the design of the scheme
E
EOI - Expression of Interest
response to an OJEC contract notice expressing an interest in tendering for work
ethics
the universal morals that the organisation adopts and abides by
excellence
outstanding practice in managing the organisation and achieving results based on fundamental concepts
F
financial standing
the financial state, eligibility and solvency of a supplier
formal
as part of a specific procedure or process, planned
G
- No entries -
H
HA
Highways Agency
I
informal
not as part of a specific procedure or process, unplanned
informal partnering
a collaborative environment with no contractual arrangements or integration of processes and teams
innovation
the practical translation of ideas into new products, services, processes, systems and social interactions
islands
separate, unconnected areas within the organisation
J
JV - joint venture
two or more suppliers who have a formal agreement to combine resources and share risk to deliver a project
K
key partner
a partner organisation who is strategically important to the business (eg JV)
L
leaders
anyone who is responsible for the performance of others
learning
the acquiring and understanding of information which may lead to improvement or change. Organisational learning activities include benchmarking, assessments, audits, and best practice studies. Individual learning activities include formal training, secondment, using mentors and coaches, etc
M
Major Projects Directorate
the part of the HA which is responsible for delivering the major road schemes approved by the secretary of state. (ie those schemes in the TPI)
mission
a statement that describes the purpose of an organisation - why it exists
N
- No entries -
O
OJEC
the official publication (published by the office for official publications of the european communities) to publicise public sector tender notices
opportunistic
as chance dictates, on occasion
P
partner
an organisation with whom we work collaboratively
partnerships
a working relationship between two or more parties creating added value for the customer. Partners can include suppliers, distributors, joint ventures and alliances
performance management
a process of managing in which objectives are identified, agreed, monitored, measured and reviewed to bring about measurable improvement
performance measures
a range of measures used to monitor and evaluate individual, team and organisation performance in order to bring about improvements
planned
as part of a specific procedure or process, intended
process
a sequence of activities that adds value by producing required outputs from a variety of inputs
pre-qualified suppliers
those that have satisfied their eligibility to the HA in terms of their financial standing and technical capacity. These and other requirements are laid out by the EC procurement directive criteria
Q
- No entries -
R
random
unsystematic
S
Supply Chain Management Team
the department in the HA responsible for the CAT and selection policies
sponsor
to support and encourage by offering help and resources
stakeholders
people, groups, parts of organisations and organisations who have an interest in, and influence over our business
strategic overview
an exercise undertaken by the Agency to maintain the long-term competitiveness of the supply base and take into account exceptional circumstances when compiling tender lists
subcontractor
a supplier organisation with whom the main supplier has a subcontract
supply chain member
an organisation with whom our relationship is on an ongoing basis
sustainability
looking after the asset, ensuring long life
T
tender list
final list of (minimum) five tenderers for possible selection
tender submission
written bid, which tenderers are required to submit within a given framework and timescale
technical capacity
the capacity of a supplier to handle the scheme(s) in terms of manpower, experience and competencies
top down, bottom up
two-way communication process which allows feedback to travel both up and down the organisation
TPI
the Agency's targeted programme of improvements
U
- No entries -
V
values
principles and ethics which people in the organisation live by
vision
a statement that describes how the organisation wishes to be in the future
W
- No entries -
X
- No entries -
Y
- No entries -
Z
- No entries -
