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Changes to PartnerNet
PartnerNet is now served from a new Our Partners area of the HA website. Further changes are planned to improve the way we deliver information to our partners.
The Project Control Framework
On 1st April 2008 we launched the Project Control Framework. The Framework sets out how we, together with the Department for Transport, manage and deliver major improvement projects.
Efficiency Gains from Collaborative Roads Procurement
Delivering efficiency and best value is central
Procurement Strategy
Measurement of the Client's Performance
The HA will use the Clients' Charter scheme operated by the Confederation of Construction Clients as the basis for measuring its performance. The HA has registered with the scheme and a five year programme of improvement is currently being prepared by the HA to allow it to achieve Chartered Client status.
Measurement processes will be developed to demonstrate achievement of the relevant cultural and key performance indicators. The HA will require the support of its suppliers in the establishment of these processes.
For more information contact:
HA Information Line 0300 123 5000
