Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions.
The Project Control Framework
On 1st April 2008 we launched the Project Control Framework. The Framework sets out how we, together with the Department for Transport, manage and deliver major improvement projects.
Free Traffic Information Seminars
Helping your business get its customers, drivers and goods where they should be, on time and stress-free.
Capability Assessment Toolkit 3
Introducing new and challenging indicators in the area of corporate social responsibility.
Efficiency Gains from Collaborative Roads Procurement
Delivering efficiency and best value is central
Procurement Strategy
Measurement of the Client's Performance
The HA will use the Clients' Charter scheme operated by the Confederation of Construction Clients as the basis for measuring its performance. The HA has registered with the scheme and a five year programme of improvement is currently being prepared by the HA to allow it to achieve Chartered Client status.
Measurement processes will be developed to demonstrate achievement of the relevant cultural and key performance indicators. The HA will require the support of its suppliers in the establishment of these processes.
For more information contact:
HA Information Line 08457 504030
