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Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions.
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See when traffic will be lightest
Our traffic forecaster can help get you there quicker
Data Protection Act
Data Protection Act 1998
The Highways Act is bound by the principles of the Data Protection Act 1998. Our policy is that personal information about you will:
- Not be used for any purpose other than that specified on collection;
- Be held in a secure manner;
- Be maintained accurately and be up-to-date;
- Only be accessible to those in the Agency with the need to see and process it (or similar); and
- Be destroyed when that purpose is complete.
A copy of our Information Charter, which details how we handle your personal data is available to download below:
The Highways Agency sometimes share information with the police. A copy of the Memorandum of Understanding that governs this exchange of information can be accessed below:
Requesting information
Any individual may request copies of any personal records the Agency holds about them. The Agency will respond within 40 days.
Requests for information must be in writing only. Write to:
Data Protection Officer
Room 914
City Tower
Piccadilly Plaza
Manchester M1 4BE
or e-mail the Data Protection Officer.
