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About the Traffic Officer Service

The Highways Agency currently has a freeze on all recruitment which will continue for the foreseeable future. Please keep checking the HA website for any updates.

Both Non-Traffic and Traffic Recruitment recruitment campaigns are now managed by the Department for Transport (DfT) Shared Service Centre (SSC). Find out about how you can apply for jobs with the Highways Agency.


Our Traffic Officer Service was developed to help ease congestion on England's motorway network. This congestion costs us all around £3 billion every year and around a quarter is caused by collisions.

Traffic Officers are highly trained people who patrol the motorways. Their aim is to keep traffic moving around collisions and make road users' journey as safe and reliable as possible. They are supported by teams of Regional Control Centre Operators who work out of seven Regional Control Centres across the country 

Top Features

Meet the Team
To give you a flavour of the work we do, we asked people who are currently doing the job to tell you what it is like - in their own words.
Traffic Officer-related Role Descriptions and Benefits
Traffic Officer Service roles are critical to easing congestion on our roads and involve working in partnership with the Police on unpredictable events of unknown duration. Find out more.
Regional Control Centre
View a map showing the locations of the Regional Control Centres and Outstations.