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The National Traffic Control Centre collects real-time information on road conditions.

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About the Traffic Officer Service

The Highways Agency Traffic Officer Service is a nationwide service developed to help ease congestion on England's strategic road network. This congestion costs us all around £3 billion every year and around a quarter is caused by collisions.

Traffic Officers are highly trained people who patrol the motorways. Their aim is to keep traffic moving around collisions and make road users' journey as safe and reliable as possible. They are supported by seven Regional Control Centres covering England, jointly staffed by the police and the Highways Agency.

Top Features

Traffic Officers Frequently Asked Questions
Find the answers to all your questions about the Traffic Officer recruitment process
Traffic Officer-related Role Descriptions and Benefits
Traffic Officer Service roles are critical to easing congestion on our roads and involve working in partnership with the Police on unpredictable events of unknown duration. Find out more.
Regional Control Centre
View a map showing the locations of the Regional Control Centres and Outstations.
Meet the Team
We interviewed some of our team so you could find out more about what they do.