Highways Agency

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Our Traffic Officer Service was developed to help ease congestion on England's motorway network. This congestion costs us all around £3 billion every year and around a quarter is caused by collisions.

Traffic Officers are highly trained people who patrol the motorways. Their aim is to keep traffic moving around collisions and make road users' journey as safe and reliable as possible. They are supported by teams of Regional Control Centre Operators who work out of seven Regional Control Centres across the country 

• Interested in joining us? Apply for current vacancies or register for location-specific Traffic Officer Service email alerts we will contact you as soon as we're about to run a recruitment campaign in the area of your choice.

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Frequently Asked Questions

Find the answers to all your questions about the Traffic Officer recruitment process

Traffic Officer Service Role Descriptions and Benefits

Traffic Officer Service roles are critical to easing congestion on our roads and involve working in partnership with the Police on unpredictable events of unknown duration. Find out more.

Regional Control Centre and Outstation Locations

View a map showing the locations of the Regional Control Centres and Outstations.

Meet the Team

We interviewed some of our team so you could find out more about what they do.