Feature
Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions.
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Want to become part of our Traffic Officer service?
Apply now or register for location-specific Traffic Officer Service email alerts
See when traffic will be lightest
Our traffic forecaster can help get you there quicker
Traffic Officer Service Role Descriptions and Benefits
Our aim is simple - to ease congestion on England's roads.
If we get it right, we can all look forward to safe roads, reliable journeys and being informed travellers.
To find out more about the roles available in the Traffic Officer Service, take a look at the role profiles below:
- Download a role profile for a Traffic Officer (PDF 140KB)
- Download a role profile for a Regional Control Centre Operator (PDF 140KB)
- Download a role profile for a Team Manager (PDF 99KB)
- Download a role profile for an Operations Manager (PDF 67KB)
- Download a role profile for a Regional Operations Manager (PDF 128KB)
The roles above offer generous annual leave, a choice of civil service pension schemes and comprehensive ongoing training. All the roles, apart from Regional Operations Manger, offer up to a 20% shift allowance. This is a 24/7 service, operating 365 days a year, therefore you must be flexible with regard to working hours, as you will be part of a rotating shift pattern covering days, nights and weekends.
If you would like to join us, have a look at our current vacancies section. If there are none of the above roles available at the moment you can register to receive email alerts and you will be contacted when we are about to start a recruitment campaign.
The Highways Agency is an equal opportunities employer. We value diversity and continually strive to encourage it in our workplace so we can reflect the communities we serve. We therefore positively welcome applications from all sections of the community. We also operate a guaranteed interview scheme (GIS) for differently abled people who meet the minimum criteria.
Benefits
- Attractive annual leave allowance
- Excellent pension package
- Access to a confidential 24 hour counselling and specialist information service.
- Development and training opportunities through structured courses, project work, opportunities to apply for promotion and
on-the-job learning - Interest-free loans for season tickets and bicycle purchases
- Balance between work and home life
- Part-time working, job-sharing or career breaks
- Maternity Leave/Pay, Paternity Leave, Parental Leave, Adoption Leave, Special Leave, time off for dependants and financial support for holiday playschemes
- Health - welfare, eyesight tests (for those using display screen equipment)
- Pay and salary advances for Christmas and holidays
Subscription benefits
- Civil Service Motoring Association (CSMA)
- The Civil Service Benevolent Fund (CSBF)
- The Benenden Healthcare Society
- Trade Union membership with PROSPECT or Public and Commercial Services Union (PCS)
