Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions.
Want to become part of our Traffic Officer service?
Apply now or register for location-specific Traffic Officer Service email alerts
See when traffic will be lightest
Our traffic forecaster can help get you there quicker
Research and Marketing Team Leader
Research and Marketing Team Leader
Birmingham £41,933
Key to the delivery of this programme of work is also our ability to provide information when and where it is needed. For the Highways Agency, this is one of our information, communication and technology’s most important challenges: providing trusted, reliable and useful traffic information to millions of people in England.
Use your research skills to help us discover exactly which new information services and technologies would benefit England’s strategic road network. As a customer research expert, you’ll help shape the future by building an in-depth understanding of customer, partner, stakeholder, employee and industry needs and evaluate the effectiveness of our services. This includes managing and commissioning a defined programme of research and marketing activities to agreed performance, time and cost parameters.
Drawing on your previous experience, you’ll relish the challenge of leading your small team to evaluate our service and products, develop true customer insight and market intelligence. You will be able to effectively translate this information into a number of discrete marketing activities aimed at raising awareness of the Highways Agency. You must be confident enough to act as consultant to project teams and sponsors and manage a portfolio of projects.
