Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions.
Want to become part of our Traffic Officer service?
Apply now or register for location-specific Traffic Officer Service email alerts
See when traffic will be lightest
Our traffic forecaster can help get you there quicker
Graduate Leadership Development Scheme
What we do: Our Strategic Framework
Our Aim
"Safe Roads, Reliable Journeys, Informed Travellers"
Our Objectives
We deliver our aim through the following five key objectives:
Our prime objective - what we are here to deliver- To deliver a high quality service to our customers by:
- Reducing congestion and improving reliability through:
- A programme of improvements to the strategic road network.
- Improved management of incidents and roadworks.
- Influencing travel behaviour through better information to inform journey choices.
- Improving road safety.
- Respecting the environment.
- Seeking feedback from customers.
Our enabling objectives - how we deliver
- To ensure more effective delivery through better working relationships.
- To implement best practice and innovative solutions to improve service now and in the future.
- To be a good employer.
- To be an efficient Agency with effective business processes and resource management systems.
In pursuing these objectives, the Agency works in partnership with a number of vital stakeholders including other government departments, private sector contractors, policy makers and the general public.
Meeting these objectives presents us with a substantial challenge, particularly given the volumes of traffic on our roads. To deliver these objectives we need the newest technology, innovation, and most importantly, the best people.
