Disabled Driver Questionnaire
We want to produce a driver information programme for our disabled customers. To help us produce the best possible guidance, please take a few minutes to fill in our questionnaire.
Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions
Lane Hog!
John Stapleton looks into why people Lane Hog and what effects it has on the driver hogging the lane and other road users.
Educating tomorrow's drivers
See how we are driving through key messages about safety on our network for the drivers of tomorrow.
Meet the Ancestors
Find out about the history of roads and the work the Agency does to preserve archaeological remains.
See when traffic will be lightest
Our traffic forecaster can help get you there quicker
Awareness of and Attitudes towards Roadworkers
Most respondents described roadworkers by describing their duties, rather than knowing job titles. The majority understood roadworkers to include those maintaining the roads.
With regards to maintenance and repairs workers:
- all users were aware of these workers' role and felt it important;
- many feel frustrated with roadworkers / the Highways Agency when they see roadworks / roadworkers;
- many complained about roads being closed/coned off without seeing work taking place; and
- all types of user felt negatively towards roadworkers when their journey is held up, especially at busy times.
With regard to vehicle recovery:
- respondents were aware of vehicle recovery personnel and felt they fulfil an important role; and
- in the main, vehicle recovery personnel were accepted on the road. With regard to grass cutters and landscapers:
- all users were aware of grass cutters and landscapers and of their role; and
- many, but not all respondents, felt that these workers play an important role. With regard to traffic officers:
- A large number of respondents were unsure of Traffic Officers' role; and
- once the role was described, all groups felt they were important.



