Disabled Driver Questionnaire
We want to produce a driver information programme for our disabled customers. To help us produce the best possible guidance, please take a few minutes to fill in our questionnaire.
Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions
Lane Hog!
John Stapleton looks into why people Lane Hog and what effects it has on the driver hogging the lane and other road users.
Educating tomorrow's drivers
See how we are driving through key messages about safety on our network for the drivers of tomorrow.
Meet the Ancestors
Find out about the history of roads and the work the Agency does to preserve archaeological remains.
See when traffic will be lightest
Our traffic forecaster can help get you there quicker
Service Station Information Points
Do you want coffee with your travel information?
The Highways Agency has recently installed 28 Information Points in Welcome Break Motorway service stations and freight stops across England as part of a new trial service.
The Information Points provide travellers with real-time traffic and travel information. The Information Point has a direct feed from our National Traffic Control Centre. Refreshed every 5 minutes, the data is presented to customers as simple maps and text, making it highly visual and easy to understand.
After an intial successful one year pilot at Hopwood Park Services, M42, we have extended this trial and Information Points are now sited at points on the network where people will break their journey. We are continuing to collect your views to help us consider whether to propose this as a full service.
The eight foot tall unit incorporates a plasma screen above a touch screen, designed to capture the traveller’s attention. As the Highways Agency gives more and more emphasis to driver education, reminding drivers to journey plan both before and during their journey, the Information Points are more important than ever.
The touch screen allows the user to access information such as events taking place along their route that may affect their journey. “This is a really exciting development which will add to our expanding range of services, designed to improve the journey of millions of travellers” said Paul Hynes, Project Sponsor for the Information Points.
The displays will also give the traveller the opportunity to give feedback so that the Information Points can constantly be improved and developed.
For further information about the Information Points please contact HAIL on 08457 50 40 30
