Disabled Driver Questionnaire
We want to produce a driver information programme for our disabled customers. To help us produce the best possible guidance, please take a few minutes to fill in our questionnaire.
Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions
Lane Hog!
John Stapleton looks into why people Lane Hog and what effects it has on the driver hogging the lane and other road users.
Educating tomorrow's drivers
See how we are driving through key messages about safety on our network for the drivers of tomorrow.
Meet the Ancestors
Find out about the history of roads and the work the Agency does to preserve archaeological remains.
See when traffic will be lightest
Our traffic forecaster can help get you there quicker
National Guidance Framework for Operational Activities between Local Highway Authorities and the Highways Agency
National Guidance Framework
The revised National Guidance Framework re-affirms the basis for cooperation between the Highways Agency, as the operator of Motorways and All-Purpose Trunk Roads in England and the Executive of the Traffic Operations Coordinating Committee representing Local Highway Authorities (LHAs) in England.
The spirit of these agreements will be developed to maximise benefit to the travelling public using both the Agency's Network and the LHA road network. This agreement and forthcoming revisions to the Detailed Local Operating Agreements build on the foundations of an operational relationship between the Agency and LHAs that will continue to be developed and strengthened in response to operational experience, for the benefit of all parties and most importantly for the travelling public.
This NGF does not constitute a legally binding agreement or commitment between any parties but is intended to provide a basis for the voluntary partnership arrangements to be developed between the Agency and LHAs.
The Executive Summary of this document can be examined online, and the complete document is available below for download in PDF format:
For further information, copies of the NGF, copies of documents mentioned in the NGF, or for details of Highways Agency policy contact the following:
- Information & Customer Services
- The Highways Agency
The National Traffic Control Centre
3 Ridgeway
Quinton Business Park
Quinton Expressway
Birmingham
B32 1AF
- Highways Agency Information Line
- Tel: 08457 50 40 30
Email: ha_info@highways.gsi.gov.uk
