Contact us

For all queries, complaints, feedback and fault reporting regarding the Highways Agency's network:
Email us at ha_info@highways.gsi.gov.uk.
Or call 0300 123 5000

• Available 24/7.
• Calls from landlines to 0300 numbers can cost up to 8p per minute but are free from some landline providers; mobiles usually cost more. Please check costs with your service provider.
• Do not use a mobile phone whilst driving.
• You can also contact us via Typetalk. Users simply dial 18001 followed by the full telephone number of the person they wish to call.

Traffic enquiries

For real time traffic information (covering the Highways Agency's network only) go to Current Traffic Incidents 

Press enquiries

For enquiries from media journalists and researchers only (covering the Highways Agency's network only):
Go to Current News Highlights for our latest news stories

The Highways Agency's press office can be contacted by:
Email at pressoffice@highways.gsi.gov.uk
Or call on 0207 081 7443

Office locations

Find our office locations and relevant switchboard numbers.