The Highways Agency Traffic Officer Service staff are trained to a high standard in everything from safety to dealing with customers, traffic management and the use of technology.
Where incidents occur, our police colleagues still retain their role in investigating crime, but we are there to help with coordinating the resources of the other emergency services, managing the traffic and re-opening routes as soon as it is safe to do so.
We also keep the public informed through our electronic message signs and by supplying information for local travel reports.
We are there to help you if you breakdown or are involved in a collision or incident.
We also remove damaged and abandoned vehicles and clear debris from the carriageways.
We patrol the motorways in vehicles marked as traffic officers with high visibility markings.
We provide mobile and temporary road closures and of course we also support the police in their duties.