Business Plan 2012-2013
This year is the first in which the reduction in the Agency’s budget, set out in the Government’s spending review in 2010, takes effect. Over the last 18 months we have been working to reduce the cost of operating, maintaining and improving England’s motorway and trunk road network. We have new ways of working, new specifications, and new contracts in place — all of which mean that we are ready to meet this efficiency challenge.
Our fundamental purpose is to keep road traffic moving without unplanned incident or delay. The Queen’s Diamond Jubilee and subsequent Olympic Games mean that the whole country will depend on our network for personal transport and for delivery of freight. For our staff and our contractors the summer of 2012 presents an enormous test of our capability. We look forward to playing our part, and to keeping England’s roads moving.
Key performance measures - technical notes
- Customer satisfaction on the Highways Agency’s motorway and A road network (38KB PDF)
- The accident frequency rate of the Highways Agency’s supply chain, and the severity weighted accident frequency rate of the Highways Agency’s supply chain (72KB PDF)
- Cost of operating the Highways Agency’s motorway and A road network per vehicle mile (52KB PDF)
- Cost of maintaining the Highway’s Agency’s motorway and A road network per lane mile (55KB PDF)
- Percentage of Highways Agency’s appraised project spending that is assessed as good or very good value for money (47KB PDF)
- Reliability of journeys on the Highways Agency’s motorway and A road network (To Follow)
- Annual road fatalities on the Highways Agency’s motorway and A road network (50KB PDF)
- The mean and median average incident duration times on Highways Agency motorways (59KB PDF)
- Contribute to national and international goals for a reduction in carbon dioxide emissions by lowering the Highways Agency’s emissions (67KB PDF)
- The proportion of the network that is in good condition that does not require further investigation for possible maintenance (59Kb PDF)
- For the programme of schemes in the construction phase, maintain a programme level of at least 1.0 against the cost performance index (CPI) and the schedule performance index (SPI) (80KB PDF)