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Developing Performance Specifications Consultation Document, April 2003
Section 6 - Questions
Here is a list of questions to which the Agency would like you to respond. Please do not feel obliged to answer all questions. In addition, the Agency welcomes any other comments that you may have.
Issues for the Suppliers
- What are the benefits in working under a performance specification?
- What elements of performance should be measured on an outcome basis? Are there any which should not be so measured?
- What are your views on the ability of industry to assume the risks inherent in outcome-based performance specificationsand are there any risks that should not be transferred?
- What risks do you perceive in working under a performance specification? How would you propose to manage those risks?
- What cultural changes do you think will be necessary within industry as a whole to facilitate the implementation of performance specification based contracts across a wider spectrum of work?
Issues for the Agency
- Do you think performance specifications should be extended to all Agency contracts or are there specific areas of procurement where the traditional prescriptive type of specification should be retained?
- How best can the Agency's technical governance role be supported by suppliers?
- What impact and implications do you consider there will be on suppliers if the Agency were to fulfil its technical governance role by passing responsibility for standards and/or specifications to suppliers?
- What views and suggestions do you have in relation to the use of future looking indicators as a measure of performance?
Issues common to both the Agency and Suppliers
- Without a detailed specification to follow, how will suppliers guarantee continued quality and best value for the Agency
- How will the Agency assure itself that the service is being provided to an acceptable standard and that the Agency's objectives are being met?
- What mechanisms should be included in contracts to ensure that specifications and standards are updated as required to reflect current best practice and to deliver continuous improvement?
- Will suppliers be prepared to share information with other suppliers in relation to performance specification issues, and if so on what terms?
- How will the use of performance specification based contracts impact on the bidding process?
