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Section 1 - Foreword
The motorway and trunk road network in England is an asset of national importance. The improvement and maintenance of these strategic highways is critical to supporting a healthy national economy and providing value for money for the taxpayer.
Significant changes have taken place in the highway maintenance industry over the last few years with the introduction of performance specifications in all aspects of highway infrastructure management. The Highways Agency is moving towards performance measurement in the procurement of services from the whole supply chain.
The Agency is committed to improving its procurement and contract management processes. The intention is to develop a strategy to foster an environment of trust and accountability in which service providers are motivated to innovate and provide an excellent service whilst optimising value for money. Within this new environment the Agency would like to create the conditions required to stimulate innovation by allowing suppliers the opportunity to deliver required outcomes and to meet performance targets without prescribing the means of delivery. Outcome based measurement has the potential to improve all our decision making processes by integrating what we do throughout the supply chain.
The key issues and questions outlined within this document are aimed to stimulate debate and encourage feedback on the future use of performance specifications across the industry. Your contribution to this process will help us to make a difference.
I look forward to receiving your views, and ideas, in response to this consultation document and to working in partnership with industry as a whole in the future development of performance specifications.
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Tim Matthews
Chief Executive
