Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions.
The Project Control Framework
On 1st April 2008 we launched the Project Control Framework. The Framework sets out how we, together with the Department for Transport, manage and deliver major improvement projects.
Traffic news on your desktop
Helpful ways to access the latest traffic information when you need it.
Developing performance specifications - Consultation response analysis report, January 2004
Broad Objectives
The HA is committed to improving its procurement and contract management processes. The intention is to develop a strategy to foster an environment of trust and accountability in which the service providers are motivated to innovate and provide an excellent services whilst optimising value for money.
Six streams of measurement have been identified that support the key objectives of the HA:
- Safety
- Journey Time Reliability
- Environment
- Customer Satisfaction
- Network Best Value
- Supplier Capability of Performance
The adoption of an output/outcome base performance specification will enable a service provider to be rewarded for achieving the Agency's stated objectives, rather than simply by reference to the amount of work done, thereby promoting better value and improved price certainty against service delivery.
