Highways Agency

1. Name:
   
   
   
2. Address:
   
   
   
3. Email Address:
   
   
   
4. Date:
   
   
   

Satisfaction with the works (Safe Roads)

1. Did you have any concerns with road safety prior to the works?
   Yes No
   
   
2. Did you have any safety concerns during the works?
   Yes No
   
   
3. Was the traffic management during the works safe and easy to follow?
   Yes No
   
   
4. Are you content that your safety concerns have now been addressed?
   Yes No
   
   
5. Are you happy with the completed scheme?
   Yes No
   
   

Comments:

Local impact due to the works (Reliable Journeys)

What impact did the works have on you regarding:

1. Delays to your journey times:
   Severe High Some None
   
   
2. Inconvenience due to use of local traffic diversion routes:
   Severe High Some None
   
   
3. Difficulty with access onto and off the highway:
   Severe High Some None
   
   
4. Disturbance due to construction activities:
   Severe High Some None
   
   
5. Other (please state)
   Severe High Some None
   
   Please state other reason:
   
   
   
   
   

Other Comments:

Information about the works (Informed Travellers)

1. Did you find publicity timely and effective?
   Yes No
   
   
2. Were you kept up to date with the works progress?
   Yes No
   
   
3. Was signing helpful informative and clear?
   Yes No
   
   
4. Were matters of concern and enquiries dealt with satisfactorily?
   Yes No
   
   
5. Where did you obtain information regarding this scheme?
   Advance signing HA Website Newspapers Radio Letter Drop Other
   
   If other please state:
   
   
   

Other Comments: