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The National Traffic Control Centre collects real-time information on road conditions.

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How We Manage Our Roads

In this section you can find out more about how we manage and maintain these roads and plan for the future

The Project Control Framework

On 1st April 2008 we launched the Project Control Framework. The Framework sets out how we, together with the Department for Transport, manage and deliver major improvement projects.

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A34 Newbury Questionnaire

A34 Newbury Questionnaire

Section 1: Road User Satisfaction

1. Indicate your level of satisfaction with how we are currently performing by giving each item a score out of 5 (where 1 is "disappointed" and 5 is "delighted").
Overall Service 1 2 3 4 5
Please indicate your satisfaction of the overall level of service provided
Communication of Works 1 2 3 4 5
How would you rate the publicity surrounding the works?
Information provided on the works
Effectiveness of web updates
Length of notice provided
Response to any queries
During the Works 1 2 3 4 5
Tidiness of site
My safety around the works
Traffic congestion
Information available onsite (signs)
After the Works 1 2 3 4 5
Site was left clean and tidy
Works started and finished as informed
Outcome of the works

Section 2: Additional Information

1. How did you find out about the works?





If Other, please specify:

2. What is the best way to inform you of future works?





If Other, please specify:

3. What do you think of our general communication with road users?




Comments?:

4. Please provide any additional comments you would like to make about the road works conducted or our level of service:

The Highways Agency and EnterpriseMouchel would like to thank you for completing this survey. Your feedback is important to help us provide a better service.