Feature
Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions.
Quick Links
The Project Control Framework
On 1st April 2008 we launched the Project Control Framework. The Framework sets out how we, together with the Department for Transport, manage and deliver major improvement projects.
Traffic news on your desktop
Helpful ways to access the latest traffic information when you need it.
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Customer Service Standards
How you can help us
You can help us by:
- driving safely and considerately at all times
- being considerate to our staff, treating them with respect and dignity
- having the correct money ready to pay the toll charge due
- ensuring that you comply with all safety signs and requests from our staff
- having your account details ready when calling to top-up your DART-Tag account
- giving us your comments and suggestions for improvements to the service we provide by either letter or e-mail, or by responding to any surveys or attending any forum meetings we set up.
