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Better information for your journey

The National Traffic Control Centre collects real-time information on road conditions.

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The Project Control Framework

On 1st April 2008 we launched the Project Control Framework. The Framework sets out how we, together with the Department for Transport, manage and deliver major improvement projects.

Traffic news on your desktop

Helpful ways to access the latest traffic information when you need it.

Customer Service Standards

Our Premium Service - DART-Tag

Dart Tag

Our DART-Tag service offers customers the ability to prepay at a discounted rate.

DART-Tag provides customers with a faster, easier and cheaper way through the Crossing. This facility is supplemented by a specialist support team who are dedicated to providing customer satisfaction in all aspects of Tag related issues.

As part of the DART-Tag service we offer regular statements and the facility to manage your Tag account via our web site below:

www.dartfordrivercrossing.co.uk/dart-tag

We regularly invite our DART-Tag customers to participate in surveys and provide us with feedback which we consider a valuable asset in our research for continuous improvement in this service.

If you are interested in finding out more about this service, or would like to become a DART-Tag customer, please pick up an application form from one of our booths next time you travel through the Crossing, or you can visit our web site and register on-line or simply give us a call.