Terms and conditions
Respecting your privacy
Unless otherwise stated, the Highways Agency web site does not automatically store or capture personal information.
On occasions where personal information is requested, users will be informed about how their personal details will be used and how long this information will be retained for. In all cases, unless clearly stated otherwise, personal information will not be used for any other purpose.
The system will record your e-mail address and other information only if volunteered to us by you. This shall be treated as proprietary and confidential. It may be used for internal review or to notify you about updates to the Highways Agency web site.
This privacy statement only covers the Highways Agency web site at http://www.highways.gov.uk/. Links within this site to other web sites are not covered by this statement.
If you want to know whether any information is held about you, please see our policy under the Data Protection Act 1998.
Electronic surveys and personal information
The Highways Agency occasionally operates electronic surveys on our website, sometimes in conjunction with our contractors. The information you provide will be kept in a secure environment only accessible by the Highways Agency and the specific contractor(s) working with us on that project.
The information you submit will only be used for the purpose specified in the survey. Personal details are collected only to ensure entries are not duplicated and in order to contact respondents and any potential prize winners if necessary. All personal details will be deleted at the end of the survey analysis period unless otherwise stated.
Your personal information will not be shared with any other individuals or organisations unless otherwise stated.
The Highways Agency web site and material relating to Government information, products and services (or to third party information, products and services), is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the Highways Agency web site.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
The Highways Agency is not responsible for the contents or reliability of the linked web sites and does not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.
© Crown copyright, 2010.
You may use and re-use the information featured on this website (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence.
We encourage users to establish hypertext links to this website.
Any enquiries regarding the use and re-use of this information resource should be sent to our Information Line: