Highways Agency

1. How would describe your main use of Highways Agency Radio?
   
   As a daily commuter
   As a private traveller (e.g. leisure or personal travel)
   As a long distance business traveller
   As a media organisation
   As a freight operator
   As a public transport operator
   Other
   
   
2. How often or when do you use Highways Agency Radio? (Tick all that apply)
   
   Every day
   At least once a week
   Before a routine journey
   Before a new journey
   In response to a specific event (e.g. incident report by the media or bad weather)
   First time user
   
   
3. What traffic and travel information do you currently use before or during your journey? (Tick all that apply)
   
   Radio
   Internet
   AA Roadwatch
   Traffic Master
   RAC
   None of the above
   
   
4. Has this web site influenced a recent journey? (Tick all that apply)
   
   Yes, delayed or postponed a journey.
   Yes, diverted via another route.
   Yes, I have taken public transport as an alternative.
   No, I made the journey regardless.
   
   
5. a) How useful do you find Highways Agency Radio?
   
   
   1. Extremely useful and informative
   2. Useful
   3. Sometimes disappointed by the extent or level of detail
   4. Not at all useful
   
   b) Please outline reasons for your choice above.
   
   
   
   
6. Please indicate what features you believe will improve the web site: (Tick all that apply)
   
   Cameras showing views of the road in real time
   Weather information
   Suggested diversion details
   E-mail/SMS alerts
   Journey time information (travel times between major centres)
   Others… please specify:
   
   
7. How did you first find out about Highways Agency Radio?
   
   Through a search engine
   Recommended by a colleague
   Through an advertisement or publicity
   Linked from another web site
   Recommended by a friend
   Other… please specify:
   
   
8. How do you listen to Highways Agency Radio? (Tick all that apply)
   
   Internet
   Mobile phone
   PDA
   AM Radio in the West Midlands
   FM Radio in the Bristol area
   DAB Radio in the Bristol area
   
   
9. Please feel free to add any further comments.
   
   
   
   

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