Highways Agency

1. How would describe your main use of the web site? (select one)
   
   As a daily commuter
   As a private traveller (e.g. leisure or personal travel)
   As a long distance business traveller
   As a media organisation
   As a freight operator
   As a public transport operator
   Other
   
   
2. "How often" or "When" do you use the web site? (tick all that apply)
   
   Every day
   At least once a week
   Before a routine journey
   Before a new journey
   In response to a specific event (e.g. incident report by the media or bad weather)
   First time user
   
   
3. Has this web site influenced a recent journey? (tick all that apply)
   
   Yes, delayed or postponed a journey.
   Yes, diverted via another route.
   Yes, I have taken public transport as an alternative.
   No, I made the journey regardless.
   
   
4. a) How useful do you find this site and its content? (select one)
   
   
   1. Extremely useful and informative
   2. Useful
   3. Sometimes disappointed by the extent or level of detail
   4. Not at all useful
   b) Please outline reasons for your choice above.
   
   
   
   
5. Please indicate what features you believe will improve this web site: (tick all that apply)
   
   Cameras showing views of the road in real time
   Weather information
   Suggested diversion details
   E-mail/SMS alerts
   Journey time information (travel times between major centres)
   Others… please specify:
   
   
6. How did you first find out about this web site? (select one)
   
   Through a search engine
   Recommended by a colleague
   Through an advertisement or publicity
   Linked from another web site
   Recommended by a friend
   Other… please specify:
   
   
7. Please feel free to add any further comments.
   
   
   
   

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